Troubleshooting
Tips:
firstly:
- read the instructions
above.
- read the instructions above.
- read the instructions
above.
nothing happens on the device, does not enter
black screen mode:
- anyone having problems with the
device crashing instead of entering SSPL, make sure you've used
Automatic flash mode before to put the device in SSPL (if you
hard-reset your device, you have to repeat Automatic flash mode at
least once).
- please make sure you watch the device screen if it
asks about running files (it probably won't, I made sure of that,
but just in case, check, for example it can warn about model
incompatibility).
- also you can try unticking advanced
usb/network functionality in settings on the device. exact location
of this will probably be: start menu / settings / connections /
usbtopc applet.
general usb connection error
problems:
- if you get connection error in RUU
after the device goes to black SSPL screen: make sure device was
still synced via USB to the PC at the point of it entering SSPL (the
black screen) and do not try replugging please, that will probably
just crash SSPL.
- it will take a few seconds for the RUU to
detect the device, but do not worry, as soon as the USB connection
is established in SSPL, RUU will see device. if not (happens very
rarely), wait for RUU to time out (or wait a few minutes). then
remove back cover, reset, it will boot OS again, then you can retry
unlocking process.
- anyone having problems with the device
entering SSPL without functional USB port ("ERROR 260 CONNECTION"
RUU error), you can get SSPL-Manual-Rhodium.exe from attachment in
this post, copy it to the *device* itself and run it. then once the
screen is showing black, run the Hard-SPL package on the PC and
select Manual flash option. please do not use Manual flash option
for any other purposes
- try a different USB port
- try
different USB cable
- do not touch USB cable during the process
especially if it is already a bit dodgy
- also do not use USB
hub
- you can also try rebooting your PC
- and you can try
using another PC.
- another reason for USB connection error: if
your PC takes too long to load the drivers (if your device is in
bootloader for the first time it needs to do that), then if RUU
times out, but device is still in black screen, just leave it there
and re-run the Hard-SPL package when driver installation finishes -
you must use Manual Flash option in such a case. I recommend to wait
for Windows to take its time searching for the USB drivers, then
click Next in RUU only when they are installed.
- finally, you
can try disabling antivirus or firewall programs on the
PC.
ModelID checking: if SSPL loader says it's for a different
model or device, please make sure you are using the correct HardSPL
package. currently this SSPL accepts only RHOD400, RHOD500 modelids
i.e. the CDMA-GSM worldphone version, but if we get notified of
another compatible RhodiumW version, we will instantly modify it to
allow those models. check modelid by entering SPL tricolour screen
manually and note what it says (RHOD400, RHOD500, or something
else). note: RHOD1xx, 2xx, 3xx are not going to be compatible at
all!
other issues:
- if device reports
that Enterbootloader.exe fails to run (says missing component or
corrupt signature or similar), try a hard reset.
- if device
reboots instead of going to SSPL screen (black), which is very
unlikely to happen, then contact us by PM to cmonex. do not PM
OliNex user, that is not monitored frequently (and PM's to it are
disabled now anyway).
- if none of the above help, read thread
for further suggestions, if still nothing, make a post in thread
describing all details about the exact
situation.
how to reflash Stock/Shipped SPL: -
STEP BY STEP - FOR WARRANTY REASONS ONLY!
0. please
make sure you already flashed stock ROM and radio, because stock SPL
flash is *always* the last step before sending the device in.
1.
download the RhodiumW
Relocker by clicking here, extract the zip and
run the EXE on your PC
2. if you wish to replace RUU_Signed.NBH
that got extracted, feel free to do so, but not necessary (this
Hard-SPL will only allow overwrite with a SPL made by us). the
included one is the 0.63.0000 stock SPL. 3. flash
4. verify if it
flashed by checking version in tricolour screen, it should say
0.63.0000, not 1.00.OliNex.
About
UPDATES:
-new release coming soon, fixes a specific problem
for a small group of people-
-more troubleshooting tips
soon-Olipro ->
concept of EXE program that runs on the PC, Hard-SPL concept,
server-side license code and maintaining the licenses.
cmonex
-> HSPL package on PC, SSPL loader for windows mobile and SSPL
binary. Hard-SPL binary. (SSPL loader: partially based on haret and
old pof&Olipro jumpspl code),